UnivIS
Information system of Friedrich-Alexander-University Erlangen-Nuremberg © Config eG 

Service Innovation

Persons in charge
Prof. Dr. Kathrin M. Möslein, Assistenten

Details
Vorlesung mit Übung
4 cred.h, ECTS studies, ECTS credits: 5, Sprache Englisch

Fields of study
WPF WING-MA 1-4 (ECTS-Credits: 5)
WPF IIS-MA 1-4 (ECTS-Credits: 5)

Contents
Services now account for over 80% of all transactions in developed economies, but typically receive much less R&D attention than products. Developing service innovations demands a clear strategy from businesses with four interlocking core elements: search, selection, implementation and evaluation of innovative concepts. If even one of these phases has not been clearly thought through, the entire innovation process is likely to collapse This course focuses on successful approaches, methods, tools and efforts to develop service innovations.

ECTS information:
Credits: 5

Additional information
Registration is required for this lecture.
Registration starts on Sunday, 1.3.2015 and lasts till Monday, 20.4.2015 über: mein Campus.

Department: Chair of Information Systems I, Innovation and Value Creation (Prof. Dr. Möslein)
Courses
      
Fri  9:45 - 11:15  LG 3.152/3 (62 Plätze)
Kathrin M. Möslein
Assistenten
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